Emergency & Remote support

Offering rapid response and expert assistance, our emergency and remote database support ensures uninterrupted operations, swift issue resolution, and peace of mind for customers navigating critical database challenges.

Emergency remote support

Database emergency & remote support advantages:

  • 24 X7 Priority remote support

  • Emergency support to fix the problem soon

  • Fast problem resolution

  • Maintain agreed SLAs

  • Overcome the burden of resource management

Remote DBA

We are here to fix

your database emergencies

Our dedicated on-call DBAs, specialized in emergency support, are at your service 24/7. Upon receiving your request, we promptly escalate it to our on-call DBAs, ensuring our DBAs are ready to respond within an hour or so.

While it’s possible to minimize risks, predicting when a database disaster will strike remains uncertain. That’s why having a well-crafted emergency plan is crucial for crisis management. This is where our expertise shines. Whether your database experiences a persistent outage, even after a reboot, or you encounter database corruption issues, rest assured, we’ve got you covered. We excel at resolving problems, even if we weren’t involved in the initial setup or ongoing management of your database server.

Given that your database serves as the core of your operations, it’s crucial not to turn a fixable problem into an irrecoverable crisis. Our on-call DBAs boast extensive industry experience in overseeing large-scale enterprise database infrastructure, addressing misconfigurations, tackling performance issues, and executing precise page-level restores to minimize the business repercussions of corruption.

Database Technologies

We work with

SQL Server
Azure SQL
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MySQL Logo
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